Tourism, Hospitality & Customer Service

DURATION:

03 Months / 06 Months / 12 Months | Study 3 - 5 days/week for 02 hours/day

Address

Aviation Planet Campus, Bengaluru, Karnataka View map

Tourism, Hospitality & Customer Service Overview

This course gives you the opportunity to develop an understanding and knowledge of Tourism, Hospitality, and the customer service industry in its professional capacity. It is designed to provide competent airline information, airfares, and ticketing and airline reservations system, used in the industry. This course provides a comprehensive introduction to practical skills required in booking flights and quoting fares to various passenger scenarios including extra services such as hotels and car hire. This course will provide you with the awareness to become a professional for many careers in the industry.

World Class Travel Companies are looking for the best candidates to employ. In the Travel industry, candidates are expected to have professional knowledge and familiarisation to work for the best companies in the world. This knowledge is identified by particular terminology used in the industry only by professionally trained staff. This not only gives you insight into your intended career path but also assists you during the recruitment process when applying for employment within the industry. The skills learned are universal and recognized worldwide regardless so, this course is an initial start and allows you to decide what career path you wish to pursue.

Description

The Travel Agency Operations entails underpinning skills to understand how the industry works. You will gain the following competencies and knowledge of holiday destinations and travel industry skills needed to work for major luxury operators. This course is designed for candidates to achieve the right skill-set to succeed in this career and have a long-term future within various travel sectors. We first start with the minimum requirements to empower candidates to apply for careers with established organizations.

Identify cities and countries related to IATA areas and Sub-areas
Familiarise with airline coding and decoding
Acknowledge passenger routings and worldwide geography
Interpret data entries on electronic tickets
Familiarise with Passenger special request codes
Familiarise with Airline carriers coding and decoding
Identify and interpret airline fare structures
Identify baggage allowance coding
Identify airline excess baggage charges
Checking and interpreting airline fare availability and much more
Construct convent and round the worldwide currencies using rates of exchange
Construct and price one way, return and circle trip routes using normal fares
Identify applicable taxes, fees, and charges for specific passenger journeys

The Airline Computerised Reservations Systems(Simulated) is a worldwide recognized qualification and training required by many travels, airline, and airport industry-leading employers give candidates to gain competence in.